DELIVERY METHODS

DELIVERY- When will my order be dispatched?

All orders are dispatched within 3 working days, after being placed. As soon as your order is dispatched, you will receive a confirmation e-mail. Orders are not processed, sent or transported on weekends and public holidays.

Delivery Times

Delivery times differ depending on the country of destination and on each country’s customs clearance procedures.

Shipping Fees

Shipping fees vary depending on the country of destination and the type of shipping. In particular:

Will I be charged import duties for my order?

Timebox S.A. has no control over these expenses and we cannot fully inform you whether you will be charged and the amount that will be charged, as Customs Office policies differ greatly among countries. Before placing your order, you can contact your country’s Customs Office to inform you accordingly.

Can I specify a different delivery address?

Yes, of course, You can specify a different delivery address if your order is a gift.

What if I am absent upon delivery?

If you are absent at the time of delivery, the deliveryman will leave you a note with the company’s contact details so you can arrange a new appointment for the delivery that better suits you.